Refund policy

Return and Exchange Policy

Domestic Orders (Mexico)

Changes

• Accepted for incorrect sizes or products.
• Conditions: Product must be unused, in new condition, and with original tags.
• Contact: support@perroargento.com (Response within 24 hours).

Returns and Refunds

• Timeframe: Within 14 days of receiving the product.
• Conditions: Product must be unused, in new condition, and with original tags.
• Process: Contact support@perroargento.com for instructions.
• Cost: Free return.

Discounted Products

• Changes: Allowed only for size exchange or store credit.
• No returns accepted.

International Orders

• Same conditions for changes and refunds as domestic orders.
• Return Cost: At the buyer's expense.
• Process: Contact support@perroargento.com for instructions and shipping cost information.